What is TNT Tracking Express?

TNT Express is a courier and parcel delivery company that connects people and businesses around the world. They deliver documents, parcels, and freight consignments.

What is the history of TNT Express?

TNT Express stands for “Thomas Nationwide Transport”. The company started in 1946 with a single truck in Adelaide, Australia. In 2011, TNT Express split off from its parent company to become an independent company and listed on the Amsterdam Stock Exchange.

When did TNT conduct to the rail freight?

It was conducted with the rail freight trial in June 2014.

Who owns TNT shipping?

TNT Shipping is owned by FedEx Corporation. FedEx acquires TNT in 2016 for 4.4 billion, making TNT a part of the FedEx global network.

Why did FedEx acquire TNT?

FedEx bought TNT to improve its services, particularly in Europe. To FedEx: Greater Access: TNT’s network is enhanced with FedEx’s services. Competition: FedEx had the opportunity to better compete with other competitors such as DHL. Reaching customers: FedEx found TNT customers. Better working: Working together made the two companies faster and easier. This made FedEx more powerful.

What types of services does TNT offer?

TNT provides a range of shipping options, including express delivery for your important documents and parcels, as well as freight services for larger shipments. Visit the services page for more detail.

How can I book a collection? Do I need to register first?

There is no need to register for individual shipments, you can easily book a collection online. However, if you plan to ship frequently, creating an account might save you time in the long run.

Where can I find the prices for TNT services?

You can find pricing details by visiting the “pricing” or you can reach out to “contact us” for assistance.

How long will it take for my shipment to reach another country once it is collected?

It depends on the service you choose and the locations to deliver. When you book, TNT usually provides an estimated delivery time for your shipment.

Do I need a TNT account to send a package?

No, you do not need an account to send a package. You can complete your shipment without registering, but having an account can simplify the process for future shipments.

How can I be sure my credit card information is secure online?

TNT uses secure technology (SSL encryption) to protect your credit card information when you make payments online, so you can shop with confidence.

What if I do not know the destination postcode?

If you are unsure about the destination postcode, please check with the recipient or contact us for help. Incorrect postcodes can cause delays.

How do I change or cancel a booking?

To change or cancel a booking, just reach out to TNT customer service before the scheduled collection time.

Where does TNT provide shipping services?

TNT provides shipping services to many destinations across the globe, it covers 200 countries.

In which regions did TNT provide delivery services?

TNT provided road and air delivery services in Europe, the Asia Pacific region, the Americas, the Middle East, and Africa.

From which countries can I import shipments to my country?

You can import shipments from various countries. For detailed information, it is best to “contact us” directly.

Does TNT deliver to PO boxes?

Unfortunately, TNT does not deliver to PO boxes. They require a full street address for all shipments.

The online tool indicates my postcode is invalid. How do I complete my booking?

TNT online tools check the postcode against the provided address. Please confirm the postcode is accurate. If you are confident it is correct, you can enter it manually. Make sure all required fields are filled out correctly, as incorrect details may lead to transit delays.

What are the size and weight limits for parcels?

The maximum weight and size limits depend on the service and destination you choose. You can find these limits on the Size and weight.

Why do I need to provide weight and dimensions for my parcel?

Providing accurate weight and dimensions helps ensure your shipment is priced correctly and delivered on time. Incorrect information can lead to delays and extra charges.

Are there items I can’t send through TNT?

Yes, certain items like explosives, weapons, or illegal substances are prohibited or restricted. You can find a list of these items under the Dangerous Goods section.

What are considered dangerous or hazardous goods?

Dangerous goods are items that could pose risks to health, safety, or the environment. TNT has guidelines on what can and cannot be shipped.

How do I prepare an international shipment?

When preparing an international shipment, make sure to use the right packaging and documentation, and comply with customs regulations. TNT offers resources to help you with this process.

What packaging should I use for my parcel?

Use sturdy packaging that protects your items during transit. TNT also offers a range of packaging materials that you can purchase.

Does TNT provide packaging?

Yes, TNT offers various packaging options for sale.

What documents do I need for my shipment?

Every TNT shipment requires a consignment note and package labels. If you are shipping internationally, you will also need a commercial invoice.

What is a commercial invoice?

A commercial invoice is a document that lists the details of your shipment, including the value of the goods, and is necessary for customs clearance.

What is a consignment note?

The consignment note is the main document that travels with your parcel and provides the necessary information to handle it correctly.

What type of consignment note is required?

This note depends on whether your shipment is domestic or international. TNT automatically generates a valid consignment note on online bookings.

Do I still need a consignment note if I book online?

No, you don’t need to fill out a consignment note manually if you book online, TNT will generate it for you.

Where can I obtain consignment notes and other supplies?

You can order consignment notes and other shipping supplies by contacting customer service.

Will my parcel be opened for inspection?

Yes, TNT may open parcels for inspection, especially for first-time customers as part of their security procedures.

What are your full Terms and Conditions of Carriage?

You can find the complete Terms and Conditions of Carriage on the https://tnt-tracking.com/terms-and-conditions/

Is my shipment covered by insurance?

Standard liability for loss or damage is outlined in TNT’s Terms and Conditions. You can also purchase additional insurance during the booking process for extra peace of mind.

When will my shipment arrive?

You can check the status and estimated delivery time of your shipment through the “Track and Trace” feature on TNT tracking website.

How does a customer reschedule a delivery?

Customers can reschedule deliveries by using TNT’s redelivery service or by contacting customer support.

Can I collect my shipment from a depot?

No, TNT doesn’t allow customers to bring parcels directly to a depot. If a parcel wasn’t collected, it’s best to contact TNT for next steps.

How do I make a complaint?

You can submit a complaint form through the TNT website or contact their customer support team to voice your concerns.

How can I check the status and location of my shipment?

You can stay updated on your shipment’s status and location using the Track and Trace feature on the https://tnt-tracking.com/

Why do I receive two invoices for the same shipment?

This is when shipping charges and duties are split into separate invoices. You may contact TNT for further clarification.

Where will I find my order number on the invoice?

Your order number (also called consignment number) is located on the left side of the invoice, below the customer number.

How are shipping costs determined?

Shipping prices are determined based on weight, volume, type of service, and destination. Additional surcharges may apply for additional services.

What is volumetric weight and how is it calculated?

Volumetric weight is determined based on the size of your package. It is calculated by a special formula to give fair value for space. Please visit the size and weight section for more detail.

Why is Tracking important?

Tracking helps you know where your package is and when it will reach you. It keeps you updated and ensures your shipment is safe. It also helps you plan better if there are any delays.

How do I track my TNT delivery?

You can track your TNT delivery by visiting https://tnt-tracking.com/ and entering your tracking number in the tracking tool. You will find this number on your receipt or in the confirmation email.

What is a global tracking number?

A global tracking number is a unique number assigned to your shipment. It works across different countries and helps you track your package worldwide.

How to get proof of delivery from TNT?

To get proof of delivery, go to the https://tnt-tracking.com/ and use the tracking tool. Once your package is delivered, you can download the proof of delivery document from there.

How do I check my TNT status?

To check the status of your shipment, visit the https://tnt-tracking.com/ and enter your tracking number. You will see real-time updates about where your package is.

How can I track my delivery?

You can track your delivery by using the tracking tool on the Tool. Just enter your tracking number and you will get the latest information about your package.

What should I do if my shipment is lost?

If your shipment goes missing, contact TNT right away to fill out a complaint form and start the search for your items.

What should I do if my item arrives damaged?

For damaged items, reach out to TNT to assess the situation and begin the claims process.

Track & Trace - Track Your TNT Shipments / Parcels

Track & Trace

Track a shipment

Watchlist

Destination

Documentation

Shipment

Booking

With over 78 years of experience, TNT Express offers comprehensive, fast, tracked, and reliable shipping services worldwide. With the help of TNT Tracking System, customers can track the real-time status of their local and international shipments. The system helps customers monitor the journey of their parcels, offering updates on the parcel’s current location, status, and estimated delivery time.

How to Track your TNT Shipment?

Tracking your TNT shipment is a quick and easy process, ensuring you stay informed about your parcel journey. Whether you are awaiting an important business delivery or a personal package, TNT tracking system provides real-time updates on your shipment’s location and expected delivery time.

TNT Reference Tracking

TNT provides a customer reference number during the booking of the shipment. You can track your shipment with the reference number or the shipment number.

TNT Shipment Tracking

By simply using the tracking number written on your receipt, you can track the location and status of your parcel through a website, mobile app, or by receiving email/SMS notifications.

Using TNT Website

Go to https://tnt-tracking.com.
Enter your 9-digit consignment number (this should have been provided to you in the shipment confirmation email or receipt).
Click on the “Track Your Shipment” button to see the status and location of your parcel.

Using the TNT Mobile App

Download the TNT app for either Android or iOS.
Open the app, enter your tracking number, and get real-time updates on your shipment.

Contacting TNT Customer Service

If you are unable to trace your shipment online, you can contact TNT customer service.
Provide them with your tracking number, and they will assist you in locating your parcel.

Tracking via Email/SMS Updates

TNT often sends email or SMS notifications with tracking links.
Click on the link in the message to trace your shipment directly.

How TNT Express Tracking Works

TNT Express provides a simple yet powerful tracking system that allows its customers to stay informed about the location and status of their shipment. Here is how it works:

Shipment Creation: When a shipment is created, TNT provides a unique tracking number for each parcel.
Tracking Updates: As the parcel moves through various hubs and processing centers, TNT updates the tracking system with real-time information about its location and estimated delivery time.
Delivery Notification: Once the parcel is delivered, TNT updates the tracking status to Delivered, ensuring that a customer knows when his/her package is delivered safely.

How long does it take to Deliver TNT ?

TNT offers a range of international delivery services with varying transit times to accommodate different shipping needs:

Express Services

Europe: Next business day delivery is available for many European destinations.
USA: Deliveries typically take 2–3 business days.
Asia: Transit times range from 2 to 5 business days, depending on the specific country.
Africa: Deliveries are usually done within 3 to 6 business days.

Economy Express Services

This cost-effective option offers delivery within 2 or more working days from the day of shipment, this usually occurs before 12 PM and up to 6 PM.

These delivery times are just estimates and can change depending on things like where your package is coming from and going to, customs checks, and local holidays. For the most accurate and up-to-date details about your shipment, it’s best to use TNT’s online transit time tools or reach out to their customer service team.

Tracking your TNT shipment is easy and helps you stay updated on your delivery. You can use the website, mobile app, or get updates by email or SMS to check your parcel’s progress in real-time.

It gives you peace of mind, helps you prepare for the delivery, and lets you handle any delays or problems quickly. With a unique tracking number, TNT makes shipping simple and reliable, so you don’t have to worry.

Whether it’s for personal or business use, tracking keeps you informed and in control.

Brief TNT Biography

Company Name	TNT Express
Founded	1946
Founder	Ken Thomas
Headquarters	Hoofddorp, Netherlands
Industry	Logistics and Express Delivery
Services	Local and International Shipping, Freight, Logistics, Specialized Services
Employees	10,000+
Shipment Services	Operates in 200+ countries worldwide
Acquisition	Acquired by FedEx in 2016
Specialties	Express, documents, parcels, transport, SME, Europe, Shipping, and Delivery service

A Brief History of TNT

TNT was founded in 1946 by Ken Thomas in Sydney, Australia. Initially, the company focused on providing road and rail freight services across Australia. Over the years, TNT expanded its operations globally.

1961, TNT was listed on the Australian Stock Exchange.
1970, TNT wad expanded to Asia, Europe and North America.
1992, TNT’s international freight operations combined with other European
time-sensitive mail services to form GD Express Worldwide.
2014,TNT Express connected with rail freight.
2016, FedEx acquired TNT Express for $4.4 billion, significantly enhancing FedEx’s global network, particularly in Europe.

Now, TNT operates as a subsidiary of FedEx, offering express delivery and logistics solutions worldwide.

TNT Delivery Service Tracking Not Working: What You Need to Know

While TNT’s tracking system is generally reliable, issues can occur from time to time. Knowing the common causes and how to handle them can save you time and stress. If you encounter tracking problems, follow the steps below to resolve the issue quickly. With a little patience and the right actions, you can ensure your package arrives safely.

Common Reasons for Tracking Problems

There are several reasons why TNT’s tracking system might not work:

Technical Issues

Like any online service, TNT’s tracking system can experience technical glitches. These may be caused by server problems, software updates, or high traffic on the website.

Delay in Updates

Sometimes, tracking information is not updated in real-time. This can happen if the package is in transit and has not been scanned at the next checkpoint.

Incorrect Tracking Number

If you entered the wrong tracking number, the system will not show any details about your package. Double-check the number to make sure it is correct

Lost or Delayed Packages

In rare cases, a package may be delayed or lost, which can result in no tracking updates being available.

Network Issues

Poor internet connection on your device can also prevent the tracking system from loading properly.

What to Do If TNT Tracking Is Not Working

If you are facing issues with TNT tracking, here are some steps you can take:

Check the Tracking Number

Make sure you have entered the correct tracking number. Look for typos or missing digits.

Try Again Later

If the system is down due to technical issues, wait for a while and try again. Most problems are fixed quickly.

Use a Different Device or Browser

Sometimes, the issue may be with your device or web browser. Try using a different one to access the tracking system.

Contact TNT Customer Service

If the problem persists, contact TNT’s customer service team. Provide them with your tracking number and other relevant details. They can help you locate your package or provide updates.

Check for Email Updates

TNT often sends updates via email. Check your inbox and spam folder for any messages about your shipment.

Monitor Social Media

TNT may post updates about technical issues on their social media accounts. Follow them for the latest information.

Preventing Future Tracking Issues

Here are some tips to avoid tracking problems in the future:

Save the Tracking Number: Keep your tracking number in a safe place so you can easily find it.
Track Regularly: Check the tracking updates regularly to stay informed.
Provide Accurate Details: Ensure the sender has entered your correct address and contact information.

TNT Express is a secure and reliable local and international logistic company for small parcels and heavy cargo having an experience of almost 78 years. TNT Tracking System works efficiently providing the customers detailed information of their parcels including real-time location, status and estimated delivery time.

As part of FedEx since 2016, TNT continues to leverage its resources to deliver fast, tracked, and efficient logistics services as a trusted partner for individuals and businesses worldwide.

FAQs

To check the status of a shipment made with TNT, you will need the tracking number given to you by the sender. This number is on your receipt or waybill. To track the order go to https://tnt-tracking.com/ and click on the tracking tab. Type the tracking number there and click the “Search” button. After a few moments the current status of your parcel and details of its delivery steps will be displayed on the screen, such as the current location of the parcel and other updates.

A TNT tracking number is a unique alphanumeric code given to a parcel for monitoring its progress during delivery. This number lets you track the parcel across its journey from dispatch to final delivery.

When you ship via TNT, two numbers are important: The order number and the parcel number.

Order Number: When you place an order for shipping, you are assigned an order number. This number is recorded in TNT’s system and is used for identifying your order in the database to which you are able to access details of your order, including service type and delivery details.

Parcel Number: The number that is used to track the parcel within TNT’s network is called the parcel number or tracking number. This number helps to monitor the shipping process and gives you an opportunity to know where your parcel is currently and when it will arrive.

Use the order number for your order identification and information.
Enter the parcel number in the tracking search bar to know the current status of your parcel and its delivery time.

These two numbers make TNT services more transparent and convenient for you.

When tracking information is no longer being updated, there can be several reasons that could be responsible:

The shipment may have been sent using an economical shipping method that does not offer tracking.
This may also be a technological or a delay from TNT’s side.
Contact TNT customer service if you feel the parcel is lost. You can also contact the seller for further clarification.

For untraceable TNT parcels, check after a few weeks for any notifications from TNT or a local post office. You may receive a notification in your letterbox or can call your local post office for more details. Additionally, TNT provides status updates if the parcel has crossed international borders or reached customs.

Once TNT receives the parcel and processes it, tracking usually becomes available within 2–7 days. The parcel must be scanned, registered, and placed in their database before tracking info appears.

This can happen for a few reasons:

TNT hasn’t scanned the parcel yet.
There might be an issue with the tracking number itself.
If tracking info is still unavailable after some days, contact the seller or have a word with the TNT customer service.

Sometimes, sellers may provide incorrect tracking numbers, especially in untraceable shipping methods. If the tracking info doesn’t appear, and the order is protected, open a dispute with the seller and report the issue to TNT. Always monitor the protection period to ensure a refund if the item doesn’t arrive.

If the tracking shows “Export” and your parcel seems stuck, this typically means there’s a delay at customs or sorting centers. Normally, delays last 30-50 days. In most cases, the parcel will still reach you. If the delay is too long, contact TNT to investigate or request more details.

If your TNT parcel is taking longer than expected, first check its tracking status. If it doesn’t show any updates or gets stuck in the system, contact TNT customer support for assistance. Always make sure your parcel is covered by buyer protection, and if the parcel is lost, request a refund from the seller.

If your TNT parcel is coming from abroad, use the TNT tracking page as you would for domestic tracking. International parcels will also show updates based on the relevant customs and sorting centers, but tracking may be slower if the item is going through multiple transit points.

How to Track your TNT Shipment?

TNT Reference Tracking